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FAQ
Orders & shipping
When will my order ship?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How can I track my order?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Where does Tsopani ship?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Will I have to pay duties or import taxes?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How long will delivery take?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Can I change or cancel my order?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Can I change my shipping address after placing an order?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
What should I do if my order arrives damaged, incorrect, or incomplete?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Returns & Exchanges
What is Tsopani’s return policy?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How do I start a return?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Are returns free?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Can I exchange an item for another size or color?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
When will I receive my refund?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Can sale or discounted items be returned?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Sizing & Fit
How does Tsopani sizing work?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer. Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How do I choose the right Tsopani size?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Are Tsopani products unisex?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Are Tsopani products designed for layering?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Where can I find garment measurements?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Product, Care & Repair
What kind of products does Tsopani make?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How are Tsopani products developed?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Is Tsopani gear field tested?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
What materials does Tsopani use?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How should I care for my Tsopani gear?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Can Tsopani products be repaired?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Does Tsopani offer a warranty?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Will my Tsopani garment change with use?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Products & Availability
Where can I buy Tsopani products?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Will sold-out products be restocked?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
When does Tsopani release new products?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
About Tsopani
What is Tsopani?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
What does Tsopani mean?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Where is Tsopani based?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Who is Tsopani for?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
What makes Tsopani different?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
Does Tsopani offer clinics and mountain experiences?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.
How can I contact Tsopani?
Orders are typically processed within [X–X business days]. Once your order ships, you’ll receive a confirmation email with tracking information. During product drops and other periods of high order volume, processing may take longer.